+201019722224 Sunday to Thursday : 09:00AM - 06:00PM

info@sakkary.com

Faq

Who is Sakkary Machinery?

Sakkary Machinery is one of Egypt’s leading industrial machinery suppliers since 1958, providing CNC machines, Fiber Laser cutting systems, sheet metal machinery, woodworking machines, industrial tools, technical support, spare parts, and complete industrial solutions.

Why should I choose SAKKARY MACHINERY for my factory?

SAKKARY MACHINERY approaches every machine as a complete production solution. The technical team reviews the material, product, accuracy, required capacity, and available utilities before making a recommendation, while defining installation, training, maintenance, and lifecycle support.

What types of machinery and solutions does SAKKARY MACHINERY provide?

Solutions include CNC machines, fiber laser systems, sheet metal machinery, metalworking machines, woodworking machinery, aluminum and PVC machinery, welding and cutting equipment, duct manufacturing machines, industrial tools, consumables, and spare parts. Availability and specifications depend on the selected model and approved quotation.

How does SAKKARY MACHINERY help me select the right machine?

The selection process begins by reviewing the required product, material, dimensions, thickness, accuracy, production volume, working hours, available space, utilities, and expansion plans. The technical team then recommends a suitable solution for the application.

What information is required for an accurate quotation?

We need the product type, material and thickness, maximum working dimensions, required output, accuracy, working hours, available power and utilities, factory location, and any drawings or samples. Clearer information enables more accurate machine selection and quotation.

What site preparations are required before installation?

Requirements vary by machine and may include foundations, space, access route, electrical supply, grounding, compressed air, cooling, and ventilation. Approved site requirements are provided before installation, and customers should not rely on general assumptions.

Why are prices not displayed for some machines?

Industrial machine prices vary according to size, capacity, controller, configuration, accessories, shipping, installation, and training. A technical and commercial quotation is therefore prepared around the actual production requirement instead of displaying a general price that may not represent the right solution.

What is the warranty period?

Warranty duration and terms vary by machine, manufacturer, and supply scope. The quotation and contract define the warranty period, start date, covered components, exclusions, and service request procedure before purchase.

Does SAKKARY MACHINERY provide maintenance and technical support?

Yes. SAKKARY MACHINERY provides technical support and maintenance for machines within its service scope. Each request is evaluated according to the machine type, model, serial number, warranty status, fault description, and machine location.

Does the supply include installation, commissioning, and training?

The installation, commissioning, and training scope is defined in the technical and commercial quotation for each machine. The quotation specifies the responsibilities of SAKKARY MACHINERY and the customer, site requirements, utilities, commissioning activities, and training plan.

How can I submit a maintenance request?

Use the website’s maintenance request form and provide the machine type, model, serial number, fault description, when the problem appeared, and clear photos or videos where possible. The technical team will assess the case and determine the next step.

Does SAKKARY MACHINERY provide spare parts and consumables?

SAKKARY MACHINERY supplies spare parts and consumables for a range of supported machines, subject to model and availability. To verify the correct part, send the machine name, model, serial number, part number, and a clear photo. Compatibility is confirmed only after technical review.

  1.  

What industries do your machines serve?

Our machines serve metal fabrication, automotive, aerospace, medical, woodworking, aluminum, electronics, educational, and industrial manufacturing sectors.

How can I contact SAKKARY MACHINERY?

You can contact Sakkary Machinery through multiple channels for technical consultation, machine demonstrations, quotations, spare parts inquiries, and after-sales support.

Phone & WhatsApp:
+20 101 972 2224

WhatsApp:
https://wa.me/201019722224

Website:
www.sakkary.com

Email:
sales@sakkary.com

All Sakkary Machinery Links:
https://linktr.ee/sakkary

Visit our showroom and technical centers to explore our CNC machines, Fiber Laser systems, EDM machines, industrial tools, and complete manufacturing solutions.

Since 1958 — Trust Builds Factories

Price Request

Select Categories (You can select multiple)
  • Captcha

Service Center

You can upload multiple images
  • Captcha